Terms & Conditions

1 — Acceptance of Terms

By accessing rev-raise.com or engaging Rev-Raise Group Pty Ltd (ABN 45 691 400 594) ("Rev-Raise", "we", "us", "our") for any services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, do not use our website or engage our services. These Terms form the complete agreement between you and Rev-Raise and supersede any prior communications or proposals.

2 — Eligibility

Our website and services are for individuals aged 18 or older with the legal capacity to enter a binding agreement. If you are entering these Terms on behalf of a business or entity, you represent that you have authority to do so and to bind that entity.

3 — Our Services

Rev-Raise builds and manages revenue infrastructure for businesses. This includes CRM configuration, sales automation, AI-powered systems, lead management infrastructure, and ongoing optimisation. We are a professional services business. We do not provide legal, financial, or investment advice.

4 — Engagement and Scope

All services are delivered under a separate Service Agreement or Proposal confirmed in writing. Nothing on this website constitutes a formal offer or binding agreement. Work commences only after written confirmation and receipt of any required deposit or payment as specified in your Service Agreement.

5 — Payment

Payment terms are set out in your Service Agreement. Invoices are due by the date specified. Completed work is non-refundable. We reserve the right to pause or terminate services where payment obligations are not met. Late payments may attract a fee as specified in your Service Agreement.

Payments are processed securely through Stripe. Rev-Raise does not store your card details at any time. Stripe is a PCI-DSS Level 1 certified payment processor.

6 — Client Obligations

You agree to:

• Provide accurate, complete, and timely information required to deliver your services
• Respond to requests for feedback, approvals, and access in a reasonable timeframe
• Ensure any content or assets you provide do not infringe third-party intellectual property rights
• Comply with all applicable laws in your use of the systems we build
• Not use the systems we build for spam, unlawful activity, or any prohibited purpose
• Maintain the security of any account credentials or access provided to you

7 — Client Content and Brand Approval

All content, copy, creative assets, messaging, workflows, automation sequences, campaigns, and communications published or deployed through systems built and managed by Rev-Raise on your behalf must be reviewed and approved in writing by an authorised representative of your company prior to going live or being made available to any third party.

Rev-Raise builds and operates infrastructure as directed by you. We do not make editorial, creative, or brand decisions on your behalf unless expressly instructed in writing. You remain solely responsible for:

• The accuracy, legality, and appropriateness of all content published or deployed through your infrastructure
• Compliance with the Australian Spam Act 2003 (Cth), including maintaining valid consent records, providing functional unsubscribe mechanisms, and ensuring all commercial electronic messages identify your business accurately
• Compliance with the Australian Consumer Law, applicable advertising standards, and any industry-specific regulations governing your business
• Any claims, damages, or liabilities arising from published content, messaging, campaigns, or communications

Rev-Raise accepts no liability for reputational harm, brand damage, regulatory penalties, or third-party claims resulting from content you have approved, directed, or failed to review prior to deployment.

8 — AI Data Processing

Rev-Raise uses artificial intelligence tools as part of its service delivery. These tools may process data including contact information, conversation records, and business data you provide or that is generated through the systems we build. By engaging Rev-Raise, you acknowledge and consent to this processing.

You must not provide Rev-Raise with personal data of your contacts or customers for use in AI tools unless you have obtained the necessary consents required under the Australian Privacy Act 1988 (Cth) and any other applicable law.

9 — Intellectual Property

Rev-Raise retains full ownership of all intellectual property created during the course of providing services. This includes but is not limited to:

• All workflow architecture, automation logic, and system configurations built on your behalf
• Funnel structures, pipeline designs, and lead management frameworks
• AI agent scripts, chatbot logic, and prompt engineering
• Sales frameworks, strategy documents, process maps, and revenue methodologies
• Email and SMS sequences, templates, and campaign structures

Upon full payment, you receive a limited, non-exclusive, non-transferable licence to operate the specific systems built for your business solely while your engagement with Rev-Raise remains active. Your business data, contact lists, and proprietary business information remain yours at all times.

10 — Off-Boarding and Data Separation

Upon termination, you are entitled to take your contact database, business data, and any content or assets you created or provided. The following remains the property of Rev-Raise and may not be taken, copied, or replicated:

• All workflow builds, automation sequences, and pipeline configurations
• Funnel architecture, page structures, and conversion systems
• AI agent configurations, chatbot scripts, and prompt logic
• Email and SMS sequence structures, templates, and campaign frameworks
• Sales strategy documents, process maps, and revenue infrastructure designs

Access to all Rev-Raise-managed systems will be revoked within 14 days of termination or completion of off-boarding, whichever is earlier.

11 — Non-Replication of Systems and Methodology

During your engagement and for 24 months following termination, you agree not to directly or indirectly:

• Replicate, reconstruct, or redeploy any workflow, automation sequence, funnel, pipeline, AI script, or system configuration built by Rev-Raise, on any platform
• Use the structure, logic, or design of any Rev-Raise-built system as a basis for building equivalent systems independently or with any third party
• Share, transfer, or provide access to any Rev-Raise systems, workflows, scripts, frameworks, or methodologies to any third party
• Use knowledge of Rev-Raise's proprietary sales frameworks or methodology to replicate the Rev-Raise service offering for yourself or any third party

12 — Representations and Warranties

By engaging Rev-Raise, you represent and warrant that you have the legal authority to enter these Terms, all information you provide is accurate and complete, and your use of the systems we build will comply with all applicable laws.

13 — Results Disclaimer

We build revenue infrastructure designed to improve business outcomes. We do not guarantee specific revenue results, lead volumes, or conversion rates. Business performance depends on many factors outside our control. Individual results will vary.

14 — No Additional Warranties

To the extent permitted by law, our services are provided on an "as available" basis within the scope agreed in your Service Agreement. Nothing in this clause limits any consumer guarantees you may hold under the Australian Consumer Law.

15 — Indemnity

You agree to indemnify and hold harmless Rev-Raise Group Pty Ltd and its officers, directors, employees, contractors, and agents from any and all claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from: any content you publish or deploy through the systems we build; your breach of these Terms or any applicable law; any inaccurate information you provide to Rev-Raise; or any breach of the non-replication or off-boarding obligations in these Terms.

16 — Limitation of Liability

To the maximum extent permitted by Australian law, Rev-Raise's total liability for any claim is limited to the total fees paid by you in the three months immediately preceding the relevant claim. We are not liable for indirect, consequential, incidental, or special loss. Nothing in these Terms limits any liability that cannot be excluded under the Australian Consumer Law.

17 — Confidentiality

Both parties agree to keep the other's confidential business information private. Rev-Raise's confidential information includes all system designs, workflow logic, sales frameworks, strategy documents, and methodologies. This obligation survives termination.

18 — Force Majeure

Rev-Raise will not be liable for any failure or delay resulting from circumstances beyond our reasonable control, including natural disasters, acts of government, pandemic, power outages, internet failures, or third-party platform outages.

19 — Suspension

Rev-Raise may suspend your access to any systems or services we manage in the event of: non-payment of any outstanding invoice; actual or suspected breach of these Terms; or any event posing a risk to the security of the systems we operate.

20 — Termination

Either party may terminate an ongoing engagement by providing 90 days written notice to [email protected]. Upon termination, all outstanding invoices become immediately due. We will provide reasonable transition assistance in accordance with Section 10. Work completed up to the date of termination is non-refundable.

Where the engagement includes an active subscription, termination is additionally subject to the 3-month minimum term and 90-day cancellation notice in the Rev-Raise Invoice and Subscription Terms. The longer of the two notice periods will apply.

Sections 9, 10, 11, and 17 survive termination.

21 — No Assignment

You may not assign or transfer your rights or obligations under these Terms without the prior written consent of Rev-Raise. Rev-Raise may assign its rights to any successor entity without your consent.

22 — Severability

If any provision is found invalid or unenforceable, it will be severed and replaced with a valid provision that most closely approximates the original intent. Remaining provisions continue in full force.

23 — Governing Law and Dispute Resolution

These Terms are governed by the laws of Queensland, Australia. In the event of a dispute, the parties agree to first attempt resolution through good-faith negotiation within 15 business days of written notice. If unresolved, either party may refer the matter to mediation before pursuing litigation in the courts of Queensland, Australia.

24 — Changes to These Terms

We may update these Terms from time to time. The current version is always available at rev-raise.com/terms. Continued use of our website or services after any changes constitutes acceptance of the updated Terms.

25 — Contact

Questions about these Terms: [email protected]

Rev-Raise Group Pty Ltd | ABN 45 691 400 594 | Brisbane, QLD, Australia