SCHEDULE C: TRAINING AND EVENTS TERMS

Rev-Raise Group Pty Ltd | ABN 45 691 400 594 | Version 3.0 | 8 September 2026

This Schedule forms part of the Rev-Raise Master Client Terms and applies to every training and event product. Defined terms have the meaning given in clause 1 of those Terms.

Which part applies to you:

Product	Parts that apply
Workshop, on your premises	Parts 1, 2
Workshop, virtual	Parts 1, 3
Sales Review	Parts 1, 2
Public Room seat	Part 4 only
Recorded Course	Part 5 only
New-Hire Installation	Parts 1, 6
Free course and community	Website Terms of Use, rev-raise.com/terms-website

PART 1: ALL TRAINING ENGAGEMENTS

1. WHAT TRAINING ENGAGEMENTS ARE

1.1 Rev-Raise delivers sales methodology training and consulting, including on-premises workshops, virtual workshops, embedded sales reviews, recorded module libraries and full sales structure engagements.

2. WHO THE ENGAGEMENT IS FOR

2.1 A training engagement is for the contracting business only.

2.2 Attendance is limited to the people named or counted in your Proposal.

2.3 You may not extend attendance, share session access, or provide materials to any other business or person without our written consent.

2.4 Additional attendees are charged, not penalised. Where more people attend than your Proposal allows, the extra people are charged at $250 each, being our standard per-seat rate for an additional attendee at an in-house session. This is a fee for the extra people trained, not a charge for breaking a rule, and it is the same price whether you tell us in advance or we find out on the day.

2.5 Where materials are used by a business that is not covered by your Proposal, a licence fee is payable for the use actually made, at our published rate for that product at the time. We will tell you what that rate is and how it was calculated.

2.6 We would rather you just asked. Extra seats are almost always available, and telling us in advance means we bring enough workbooks.

3. MATERIALS AND LICENCE

3.1 All materials presented or provided in a training engagement remain our intellectual property.

3.2 Materials designated as Training Deliverables in your Proposal are licensed to you under Class 2 of Schedule D: perpetual, non-exclusive, non-transferable, internal use only.

3.3 Run sheets, facilitator guides, lesson plans and assessments are never provided under a training engagement. They are Confidential Materials under Schedule D clause 9 and are only ever licensed under Class 4.

3.4 What you may not do with any material is set out in Schedule D clause 4, including the prohibition on using materials to train or prompt any AI model.

4. YOUR TEAM

4.1 Staff who attend training carry their improved skills with them. Nothing in this Schedule restricts an individual's general skill, experience or knowledge, in your business or anywhere else they work.

4.2 See Schedule D clause 6. We say this in both places because it is true and because it matters.

5. SCHEDULING, RESCHEDULING AND CANCELLATION

5.1 Rescheduling by you requires at least 5 Business Days notice. A session rescheduled with less notice may be charged as delivered.

5.2 Cancellation by you:

(a) more than 10 Business Days before the session: fees are credited in full against a rescheduled session within 6 months, or refunded less reasonable costs already incurred; (b) 5 to 10 Business Days before: 50% of the fee is retained; (c) fewer than 5 Business Days before: the fee is charged as delivered.

5.3 Cancellation or postponement by us. If we cancel or postpone, you choose: a new date at no additional cost, or a full refund. Where we cancel within 5 Business Days of an in-person session, we also cover any non-refundable venue or travel costs you have already committed.

5.4 If your premises are unavailable on the day, or the session cannot proceed for a reason on your side, clause 5.2(c) applies unless we agree otherwise.

5.5 Travel. For sessions outside South East Queensland, travel costs are as stated in your Proposal. Where you cancel or reschedule after travel is booked, non-refundable travel costs are payable in addition to clause 5.2.

5A. WORKSHOP SATISFACTION PROMISE

5A.1 If you attend the full Workshop and tell us in writing within 5 Business Days that your team did not leave with at least one action it could implement immediately, we will refund the Workshop session fee.

5A.2 Travel, accommodation and third-party expenses are not refundable under this promise. You do not need to prove a commercial loss.

5A.3 This is a satisfaction promise, not a performance guarantee. Schedule F does not govern it. It does not limit any right you have under the Australian Consumer Law.

5A.4 This promise applies to the Workshop only. It does not apply to a Sales Review, the Rebuild, or any other product unless your Service Agreement says so.

6. PREPARATION, PREMISES AND SAFETY

6.1 You will arrange the access, introductions, permissions and facilities needed for the session, including any observation of live sales activity.

6.2 Where we deliver on your premises, you are the occupier. You are responsible for the safety and suitability of the premises, for your work health and safety obligations to everyone present, and for any site induction we need.

6.3 We hold public liability and professional indemnity insurance and will provide a certificate of currency on request.

6.4 Tell us in advance about any site-specific hazard, induction requirement or access restriction.

7. RECORDINGS

We record sessions. This clause says what that means, and what you need to do.

7.1 We record training and review sessions, for delivery, quality, our own internal reference, and to develop our materials and our ability to deliver them.

7.2 We ask everyone in the room to consent, out loud, at the start, and we capture that on the recording. We do this because recording law differs by state and consent is the one thing that works in all of them.

(a) In Queensland, a party may lawfully record a conversation they are in, but communicating or publishing that recording is a separate offence under section 45 of the Invasion of Privacy Act 1971 unless an exception applies, and consent of all parties is the exception we rely on.

(b) In New South Wales, a party may only record a private conversation with the consent of all principal parties, unless the recording is not made for the purpose of sharing it. Because we do use recordings for coaching and development, consent is required.

(c) Other states differ again. Consent from everyone present addresses the private-conversation recording question. It does not replace any workplace-surveillance notice or consultation obligation that applies to you as the employer. You are responsible for giving any notice your employees are entitled to under the law of the state they work in.

7.3 You must circulate our written Attendee Recording Notice before the session, within the period required by the laws applying to your employees, and in any case at least 1 Business Day before, so nobody is asked to consent cold. For employees in New South Wales, give at least 14 days written notice unless the employee has agreed to a shorter period. We provide the notice.

7.4 Anyone may decline. A person who does not consent remains outside the audio and video recording area, and the recording is paused before they speak or participate. Declining does not affect their participation. Tell us before the session or say so on the day.

7.5 We will not record any conversation involving one of your customers unless that customer has given consent and you have confirmed it to us in writing. Where a session involves observing live sales activity without that consent, we take written notes instead. Notes carry none of these restrictions and are what a debrief needs anyway.

7.6 Where a customer conversation is recorded with consent, the recording is used to coach that conversation only, and is deleted within 90 days unless you ask us to keep it.

7.7 We may use recordings, in de-identified form, for our internal training and to develop our delivery. We will not publish any recording or any part of it externally without your written consent, and we will not publish anything showing your premises, branding or customers.

7.7A You may not record a session, or permit anyone else to, without our written consent.

7.8 Recordings are handled under our Privacy Policy at rev-raise.com/privacy.

8. RESULTS

8.1 Training outcomes depend on adoption and execution by your team.

8.2 Where a written performance guarantee applies, it is governed by Schedule F. The Workshop satisfaction promise in clause 5A is not a performance guarantee.

9. FEES

9.1 Training fees are payable in full on acceptance of your Proposal unless your Proposal states otherwise.

9.2 Credits are governed by clause 23 of the Master Terms. Credits hold no cash value and are not transferable.

PART 2: ON-PREMISES DELIVERY

10. ON-PREMISES SESSIONS

10.1 A Workshop is delivered at your premises, for up to the number of attendees stated in your Proposal.

10.2 You provide the room, seating, a screen or display, and power.

10.3 Where a session includes work on your own live deals, the confidentiality obligations in clause 18 of the Master Terms apply to what we see and hear. We treat everything on your floor as confidential.

PART 3: VIRTUAL DELIVERY

11. VIRTUAL SESSIONS

11.1 Virtual Workshops are delivered live by video at the same price as a South East Queensland Workshop. Virtual is not a reduced version. It is the same session.

11.2 One seat, one person, one device. Do not put a room of people on one screen unless your Proposal covers that number of attendees. Clause 2.4 applies.

11.3 We may ask attendees to have cameras on. It is a workshop, not a webinar.

11.4 You are responsible for your own connection, devices and environment. Where a session cannot proceed because of a failure on your side, clause 5.2(c) applies.

11.5 Where a session is materially disrupted by a failure on our side, including our connection or the platform, we will reschedule the affected portion at no cost, or refund a fair proportion of the fee.

11.6 Recording rules in clause 7 apply. Attendees may not record, screen-capture or stream a virtual session.

PART 4: PUBLIC EVENTS AND TICKETED SESSIONS

This Part applies to Public Room seats and any other ticketed event. It applies to the individual ticket holder. The Master Client Terms do not apply to a ticket purchase, except that the definitions in clause 1 of the Master Terms and the intellectual property restrictions set out in clause 14.3 below apply as standalone terms of your ticket.

12. YOUR TICKET

12.1 A ticket admits one named person to one session on the stated date at the stated venue.

12.2 Prices are in Australian dollars and exclusive of GST unless stated. Where a price is displayed to an individual buyer, the total payable including GST is also shown, at least as prominently, and GST is itemised at checkout.

12.3 Published early rates end on the published date and are not extended. If it says the price goes up on a date, it goes up on that date.

13. TRANSFERS, REFUNDS AND NO-SHOWS

13.1 Transfer. You may transfer your ticket to another person at any time up to 2 Business Days before the event, at no charge, by emailing [email protected] with the new attendee's name and email.

13.2 Refund on request. You may cancel and receive:

(a) a full refund if you cancel more than 30 days before the event; (b) a 50% refund, or a full credit toward the next event, if you cancel between 7 and 30 days before; and (c) no refund if you cancel within 7 days, though you may still transfer your ticket under clause 13.1.

13.3 No-show. If you do not attend and did not cancel or transfer, no refund is given.

13.4 If we cancel or postpone. You choose: a seat at the rescheduled event, or a full refund. We do not cover your travel or accommodation, so please book those with that in mind.

13.5 If we do not reach the minimum number of attendees, we may consolidate or reschedule the event. Clause 13.4 applies.

13.6 Nothing in this clause limits your rights under the Australian Consumer Law.

14. AT THE EVENT

14.1 Recording and photography. We film and photograph our events. By attending, you agree that you may appear in that footage and that we may use it in our marketing. If you do not want to appear, tell us at registration or on the day: you will be seated outside the recording area and the recording is paused before you speak.

14.2 You may not record, film, stream or photograph the session content, or the materials shown.

14.3 Materials provided at the event are licensed to you personally, for use in your own business, on the following terms, which apply as standalone terms of your ticket: the licence is perpetual, non-exclusive and non-transferable; you may not share, publish, resell, copy for others, or teach from the materials; you may not use them to deliver services to any other business; you may not use them, or any recording or transcript of the session, to train, fine-tune or prompt any AI model; and the method itself, the run sheets and anything not handed to you remain confidential to Rev-Raise. These terms mirror Schedule D clauses 3.2, 4, 6, 9 and 14 of the Master Client Terms, published at rev-raise.com/terms-ip, and are set out here so that they apply to you without the Master Terms.

14.4 Other attendees. A public room contains people from many businesses, possibly including your competitors. Do not disclose anything you would not want repeated. We ask attendees to respect each other's confidence but we cannot guarantee it.

14.5 Conduct. We may remove any attendee behaving in a way that is abusive, unsafe or disruptive, without refund.

14.6 The venue's own conditions of entry apply.

15. CHANGES TO THE PROGRAM

15.1 We may change the program, running order or presenter where reasonably necessary. We will not change the date, the venue or the substance of what is delivered without offering you clause 13.4.

15A. HONEST SCARCITY AND EASY CANCELLATION

15A.1 Where we say a room has a set number of seats, that is the real number. Where we say a price rises on a date, it rises on that date and is not extended. Where we say seats are nearly gone, they are.

15A.2 You can cancel or transfer online or by one email, under clause 13. We will not make you call, wait, or talk to anyone to get out of something you bought.

15A.3 We hold ourselves to 15A.1 and 15A.2 now. From 1 July 2027 the Competition and Consumer Amendment (Unfair Trading Practices) Act 2026 makes false urgency, misleading scarcity indicators and unnecessarily difficult cancellation unlawful. We would rather already be doing it than have to change.

15A.4 Clause 16.2 of the Master Terms, which limits our liability to resupply, is not applied to Public Room seats or Recorded Courses. Your full rights under the Australian Consumer Law apply without qualification. See Master Terms clause 16.2A.

PART 5: RECORDED COURSES AND DIGITAL PRODUCTS

This Part applies to the individual buyer of a Recorded Course or other self-paced digital product. The Master Client Terms do not apply to that purchase, except that the definitions in clause 1 of the Master Terms and the licence terms in clause 18 below apply as standalone terms of your purchase. Prices are exclusive of GST; where a price is displayed to an individual buyer the total payable including GST is also shown.

16. WHAT YOU GET

16.1 Access to the recorded course and any workbook, for one person, for your own use and for use in your own business.

16.2 "Lifetime access" means: for as long as we offer the course. If we retire it, we will give you at least 90 days notice and a downloadable copy of the course materials to keep. It does not mean your lifetime and it does not mean forever, and we would rather say so than let you assume it.

16.3 Access is personal. Do not share your login. We may suspend access for sharing.

17. REFUNDS

17.1 If the course is not what we said it was, tell us within 14 days of purchase and we will refund it in full. You do not need to give a reason and you do not need to have finished it.

17.2 After 14 days, refunds are at our discretion, and your rights under the Australian Consumer Law are unaffected.

18. LICENCE

18.1 Course materials are licensed to you personally on these terms, which apply as standalone terms of your purchase: the licence is perpetual, non-exclusive, non-transferable, and for use in your own business only.

18.2 You may not share, publish, resell, copy for others, or teach from the materials; you may not use them to deliver services to any other business; and you may not use them, or any transcript of them, to train, fine-tune or prompt any AI model. These terms mirror Class 2 and clause 4 of Schedule D, published at rev-raise.com/terms-ip, and are set out here so that they apply to you without the Master Client Terms.

PART 6: NEW-HIRE INSTALLATION

This Part applies instead of Schedule A. New-Hire Installation is not governed by the subscription terms.

19. WHAT IT IS

19.1 A recorded module library built on your Client Playbook, plus:

(a) access for new starters within 24 hours of you notifying us; (b) an assessment at the end of the module library; (c) a monthly live session; (d) a completion report to the nominated manager; and (e) a quarterly refresh of the content.

19.2 The fee is per Site, per month, as stated in your Proposal.

20. TERM AND CANCELLATION

20.1 Month to month. Cancel any time on 30 days written notice to [email protected].

20.2 There is no lock-in, no minimum term and no exit fee. We do not want you held in by a contract. If it stops being worth $750 a month you should be able to stop paying for it that month.

20.3 Billing continues through the 30 day notice period and then stops. Fees paid in advance for any period after that are refunded.

20.4 On cancellation, access to the hosted module library ends. Your Client Playbook, licensed under Class 3 of Schedule D, remains yours.

21. LICENCE

21.1 The module library is licensed under Class 1 of Schedule D while the product is active, because we host and maintain it.

21.2 The underlying Client Playbook is Class 3 and is yours permanently.

22. CONTACT

Rev-Raise Group Pty Ltd ABN 45 691 400 594 Brisbane, QLD, Australia [email protected]