This Schedule forms part of the Rev-Raise Master Client Terms and applies where your Engagement includes accredited Facilitators. Defined terms have the meaning given in clause 1 of those Terms.
Read this clause before nominating anyone. It is the whole design of the model.
1.1 An accredited Facilitator is authorised to deliver The Deliberate Sale at a licensed Site, using our materials, as written, while the Licence is active.
1.2 A Facilitator is not certified in the methodology, and we do not certify trainers.
1.3 The difference matters and it is deliberate:
| What a Facilitator gets | What a Facilitator does not get | |
|---|---|---|
| Materials | Run sheets, session plans, scripts, assessments | The reasoning behind the sequence |
| Capability | Deliver sessions as written, at their Site | Teach the method, adapt it, or train another Facilitator |
| Status | Accredited to deliver, while licensed | Certified in the method |
1.4 A Facilitator does not need to be trained in the method to deliver it well. The run sheets contain everything the role requires. That is the design, not a limitation, and it is why the role can be filled from your existing managers rather than hired for.
1.5 We will not describe any person as certified in The Deliberate Sale, and neither may you. An accredited Facilitator may be described as "accredited to deliver The Deliberate Sale", and only while their accreditation is current.
2.1 You nominate a Facilitator for each Site. We approve or decline in writing.
2.2 Declining and withdrawing approval. We may decline a nomination where the person does not meet the Accreditation Standard. We may suspend or withdraw approval of a Facilitator for material breach of the Facilitator Deed, repeated failure to meet the Accreditation Standard after a reasonable development opportunity, unauthorised use or disclosure of materials, serious safety concerns, or conduct creating a serious risk to the integrity or reputation of the Method. We will give written reasons. Except for urgent confidentiality, security, safety or intellectual property concerns, the Facilitator will have a reasonable opportunity to respond or remedy the issue before approval is withdrawn. Where approval is withdrawn you may nominate a replacement.
2.3 Withdrawal of accreditation is not a comment on the person's employment. That is a matter for you.
2.4 No materials are issued until the individual has signed the Facilitator Deed. No exceptions, at any Site.
2.5 We maintain a register of accredited Facilitators, showing name, Site, accreditation date, last calibration, current version issued and copy numbers. It is available to you at any time.
An individual becomes accredited when all of the following are complete:
☐ Nominated by you and approved by us in writing ☐ Facilitator Deed signed and returned ☐ Completed the Facilitator induction ☐ Delivered at least one supervised session, observed by us ☐ Passed the delivery assessment against the criteria in clause 6 ☐ Issued with current-version materials, recorded by copy number
Accreditation takes effect on the date we confirm it in writing, and not before.
Accreditation is current while all of the following remain true.
| Requirement | Standard |
|---|---|
| The organisation's Licence is active | Accreditation ends automatically when the Licence ends. Clause 8 |
| Calibration | Observed and given written feedback at the frequency in Schedule H |
| Re-assessment | Passed at the frequency in Schedule H |
| Delivery minimum | Delivered at least 2 sessions in any 6 month period |
| Current materials | Delivering the current version. Superseded versions withdrawn within 30 days |
| Role | Still employed or engaged at the licensed Site in the nominated role |
| Compliance | No breach of the Facilitator Deed |
4.1 Where a requirement lapses, accreditation is suspended, not withdrawn. We tell you and the Facilitator in writing, say what is needed, and reinstate on completion.
4.2 Where a Facilitator has not delivered for 12 months, accreditation lapses and re-accreditation requires clause 3 again.
5.1 May:
(a) deliver sessions at their licensed Site, using current materials, as written; (b) answer questions within what the run sheets cover; (c) observe and coach their own team against the documented standard; and (d) report on delivery, completion and adoption to their manager and to us.
5.2 May not:
(a) teach, adapt, extend, reorder or explain the methodology beyond the run sheets; (b) deliver at another Site, or to any other business, without our written approval; (c) train or accredit another person to facilitate; (d) copy, photograph, scan, record, transcribe or share any material; (e) store materials in a personal account, device, drive or email; (f) put any material into any AI model, agent, assistant or tool, for any purpose, including summarising, rewriting or generating practice questions; (g) create their own version, adaptation or derivative of any material; or (h) present the methodology as their own, or as something they can deliver independently of Rev-Raise.
5.3 What a Facilitator keeps, and this is genuinely theirs: everything they learn about selling, coaching and holding a standard becomes part of their own skill and experience. Nothing in this Schedule or the Facilitator Deed restricts their general skill, experience or knowledge, in this role or any future one, including with a competitor. Schedule D clause 6.
6.1 Facilitators are assessed on delivery, not on knowledge of the methodology.
6.2 The criteria are:
| Criterion | What is assessed |
|---|---|
| Fidelity | The session was run as written, in the documented order |
| Coverage | Every element of the run sheet was delivered |
| Timing | The session ran to the documented shape |
| Room control | Attendance held, participation drawn out, questions handled within scope |
| Boundary | Questions beyond the run sheet were referred, not improvised |
6.3 The last one carries the most weight. A Facilitator who improvises beyond the run sheet is not delivering the standard, however well they do it.
6.4 The assessment produces a written result: accredited, accredited with a development plan, or not yet accredited. The result and the reasons go to the Facilitator and to you.
6.5 A Facilitator may ask for re-assessment once, within 30 days.
7.1 Tell us within 5 Business Days. Accreditation ends on the day they leave the role.
7.2 Within 14 days you must recover every material issued to them, by copy number, or confirm in writing that each has been destroyed, including electronic copies on any device or account they used.
7.3 Nominate a replacement for approval. The Site's Facilitator services are suspended after 60 days without an accredited Facilitator, under Schedule H clause 6.4.
7.4 The individual's obligations of confidence continue after they leave, under the Facilitator Deed and Schedule D clause 9.
8.1 Every accreditation ends automatically and immediately on the day the Licence ends. No notice is required.
8.2 On that day, every Facilitator must:
(a) stop delivering the methodology; (b) stop describing themselves as accredited, and stop using our name or marks; (c) within 14 days, return or permanently destroy every material, in every format, from every device, account, drive and AI tool; and (d) not disclose or use the Confidential Materials in Schedule D clause 9.
8.3 The organisation must obtain a written confirmation from each Facilitator that clause 8.2 is complete, and provide them to us with the director's certificate under Schedule D clause 5.3(d).
8.4 What does not end: the individual's own skill and experience. See clause 5.3. We do not take that back and we will not assert against it.
8.5 What this means in practice. A former Facilitator may sell well, coach a team well, and run a sales process they build themselves. What they may not do is run ours, not with our materials, not under our name, not with our assessments, and not with the version they were issued.
9.1 We do not train trainers, we do not certify trainers, and no accreditation authorises a person to accredit anyone else.
9.2 There is no tier above Facilitator available under a Licence.
9.3 This is a permanent term and it is not negotiable at any price. It is the reason the standard survives a Facilitator leaving, and it is the reason the Licence is worth what it is worth.
Rev-Raise Group Pty Ltd ABN 45 691 400 594 Brisbane, QLD, Australia [email protected]
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