WEBSITE TERMS OF USE
These Terms cover your use of rev-raise.com, our free tools, our free courses and our free community. They apply to everyone who uses them, whether or not you ever buy from us.
If you buy from us, the Master Client Terms at rev-raise.com/terms govern that purchase, as clause 3 explains. These Terms do not make you a client.
Words used in these Terms.
- Free content means the content we make available free of charge on this site, in our free tools, free courses and community, and in our emails, videos and social posts.
- Free tools means our free scorecards, calculators and diagnostics.
- Community means any free online community we run.
- Public Room seat and Recorded Course have the meanings given in Schedule C, the Training and Events Terms, at rev-raise.com/terms-training.
1. ACCEPTANCE AND WHO MAY USE THE SITE
1.1 By using this site, a free tool, a free course or the community, you accept these Terms. If you do not accept them, do not use them.
1.2 You must be 18 or over. Our site and free content are not directed at anyone under 18.
2. NOTHING HERE IS AN OFFER
2.1 This site describes what we do. Except for the checkout process in clause 3, nothing on it is an offer capable of acceptance, a quote or a contract.
2.2 Prices on this site are in Australian dollars. The price of a Public Room seat or a Recorded Course is shown as the total price including GST. Any other price is shown exclusive of GST unless it says otherwise. Prices shown for other services are indicative only. The price that applies is the one in your signed agreement or shown at checkout.
2.3 Nothing on this site, in a free tool, in a free course or in the community is legal, financial, tax, medical or investment advice. It is general business information.
3. BUYING THROUGH THE SITE
3.1 Checkout. When you buy at our website checkout, you accept the Master Client Terms and the Schedules identified at checkout by ticking the acceptance box before you pay. Your checkout record is your agreement for that purchase. From then on, the Master Client Terms and those Schedules govern the purchase, and these Terms do not (Master Client Terms clauses 2.3 and 4.3).
3.2 Terms shown before checkout. A specific booking, rescheduling or credit term that is shown to you and accepted by you before checkout forms part of that purchase (Master Client Terms clause 4.3).
3.3 Your statutory rights. Buying at checkout does not affect any right you have under the Australian Consumer Law, including any statutory cooling-off right. Whether a cooling-off right applies depends on the circumstances in which the agreement was made. Master Client Terms clauses 2.7 to 2.10 explain this.
3.4 Refunds for training bought at checkout. The Training and Events Terms govern these refunds. In summary:
(a) Recorded Course. You may ask for a full refund within 14 days of purchase, for any reason or none, whether or not you have started or finished the course. We pay it within 10 Business Days of your request. After 14 days, refunds are at our discretion, and your rights under the Australian Consumer Law are not affected. If the course fee has been credited against a Public Room seat, the refund is reduced by the amount credited, unless you also cancel that seat (Training and Events Terms clause 15).
(b) Public Room seat. You may transfer your ticket to another person at no charge up to 2 Business Days before the event. You may cancel by email to [email protected], or online where we offer it. If you cancel more than 30 days before the event, you receive a full refund. If you cancel 7 to 30 days before the event, you receive a 50% refund or a full credit toward a later event held within 12 months of the cancelled event, as you choose. If you cancel fewer than 7 days before the event, you receive no refund, but you may still transfer your ticket. If we resell a place you cancelled, we refund any amount we kept (Training and Events Terms clause 11).
3.5 Our Refunds page at rev-raise.com/refunds describes the refund position for each product. It does not change the Master Client Terms or the Schedules.
3.6 Subscriptions. If you hold a subscription with us, you can cancel it online at rev-raise.com/cancel, without logging in or calling us, or by email to [email protected]. An online cancellation is received when the form is successfully submitted. The Subscription Terms at rev-raise.com/terms-subscriptions govern when your cancellation takes effect.
3.7 In these Terms, Business Day has the meaning in the Master Client Terms: a day that is not a Saturday, Sunday or public holiday in Brisbane, Queensland.
4. FREE TOOLS
4.1 Our free tools are provided free of charge.
4.2 Their outputs are estimates based on the numbers you enter. They are not a valuation, an audit, a forecast or a promise. An output is only as accurate as what you enter.
4.3 We may store the information you enter and contact you about your result. How we handle it, including when we send marketing, is set out in our Privacy Policy.
4.4 Do not enter anyone else's personal information into a free tool.
5. FREE COURSES AND THE COMMUNITY
5.1 Access. You may use a free course or the community for as long as we offer it. We may change or suspend a free course or the community at any time. If we close one permanently, we will give you 30 days notice by email where we reasonably can.
5.2 One person, one account. Access is personal to you. Do not share your login.
5.3 Conduct. You are responsible for what you post. Keep it lawful, accurate and respectful. Do not post:
(a) anything abusive, harassing, defamatory or misleading;
(b) anyone else's confidential information, including your employer's, your clients' or your customers'; or
(c) anyone else's personal information without their permission.
5.4 Our licence to host your posts. You keep ownership of what you post. You grant us a non-exclusive, royalty-free, worldwide licence to host, display, reproduce and moderate it, for the purpose of running the community.
5.5 How we use community discussion. We may use anonymous observations drawn from community discussion in our content. We will not quote you, name you or identify your business without your written consent.
5.6 Removal. We may remove a post, or end a member's access, where we reasonably consider that it breaches these Terms or is needed to protect the community or its members. We will tell you why where we reasonably can. A free course and the community are free, so no refund arises.
6. WHAT YOU MAY AND MAY NOT DO WITH FREE CONTENT
6.1 Your licence. We give you a personal, non-exclusive, non-transferable and revocable licence to access and use free content for your own learning and for use inside your own business.
6.2 You may: read it, watch it, take notes, apply what you learn in your own business, tell people about it, share a link to it, and quote a short extract with attribution and a link to the source.
6.3 You may not, without our written permission:
- copy, download, record, capture, republish or transmit free content, or make it available to anyone else, except as clause 6.2 allows;
- sell, license, rent or share access to free content;
- use free content, or anything derived from it, to deliver training, coaching, consulting or any similar service to another person or business;
- use free content to build, market or operate a competing product, program, course or service;
- remove, obscure or alter any copyright, trade mark or attribution notice; or
- use free content to train, fine-tune, ground, embed, index, retrieve against or prompt any model, automated assistant, automated conversation tool or dataset, your own or anyone else's, by any means.
6.4 Clause 6.3 applies whether the use is manual or automated, including by scraping, crawling or an interface, and it applies to all free content wherever it appears.
6.5 What the law allows. Nothing in these Terms limits a use that the Copyright Act 1968 (Cth) allows without our permission, such as fair dealing for research or study, criticism or review, or reporting news.
6.6 Clients. If you are a client or licensee, your rights to use our materials come from Schedule D of the Master Client Terms at rev-raise.com/terms-ip, not from this clause.
6.7 Our Copyright and Content Complaints Policy at rev-raise.com/copyright describes what we own and what we do not claim, and explains how to report unauthorised use of our material. It repeats this clause and does not change it.
7. OWNERSHIP AND TRADE MARKS
7.1 Rev-Raise owns, or holds under an exclusive licence, the intellectual property rights in the free content and in the text, graphics, video and audio on this site, including the written, recorded and visual expression of The Deliberate Sale. Third-party material, including the platform the site runs on, fonts and licensed images, belongs to its owners and is used under licence.
7.2 THE DELIBERATE SALE™ and REV-RAISE™ are trade marks used by Rev-Raise under an exclusive licence.
7.3 Nothing on this site or in the free content transfers any ownership to you or gives you any right to use our trade marks.
7.4 Free to read is not free to reuse. Publishing something does not make it free to copy.
8. ACCEPTABLE USE OF THE SITE
You must not:
(a) use the site, a free tool, a free course or the community for anything unlawful;
(b) try to gain unauthorised access to any part of the site or the systems behind it;
(c) scrape, crawl, harvest or bulk-download content from the site, except for search engine indexing so that pages appear in search results, and never for a use clause 6.3 prohibits;
(d) introduce malicious code, or interfere with the operation of the site;
(e) impersonate anyone, or misrepresent your connection with any person or business; or
(f) use the site to collect other users' personal information.
9. THIRD PARTY PLATFORMS
9.1 This site, its forms and booking calendar, and our free courses and community run on third-party platforms, including the website and sales platform we use. We also link to third-party sites.
9.2 We do not control those platforms or sites. Their own terms and privacy policies govern your use of them.
10. RESULTS AND CASE STUDIES
10.1 Results described on this site, including case studies and figures, are the results of specific businesses in specific circumstances. They are not a prediction of your results.
10.2 Outcomes depend on implementation, effort, team capability, market conditions and existing business infrastructure. No specific result, revenue outcome or business success is guaranteed.
10.3 We publish a figure only where we can trace it to its source.
11. AVAILABILITY AND LIABILITY
11.1 We do not promise that the site, a free tool, a free course or the community will be available, uninterrupted or error-free.
11.2 Certain guarantees under the Australian Consumer Law cannot be excluded. Nothing in these Terms excludes, restricts or modifies any right or remedy you have that cannot lawfully be excluded, restricted or modified.
11.3 Subject to clause 11.2, and to the extent the law allows, we are not liable for any loss arising from your use of, or inability to use, the site, a free tool, a free course or the community, or from any decision you make based on them. This clause applies to our free products only. Liability for anything you buy is governed by the Master Client Terms.
12. PRIVACY, COOKIES AND MARKETING
12.1 Our Privacy Policy at rev-raise.com/privacy explains how we handle personal information. We apply the Australian Privacy Principles as our standard. Our Cookie and Tracking Policy at rev-raise.com/cookies explains the cookies and similar technologies this site uses.
12.2 We send you marketing messages only with your consent, as the Spam Act 2003 (Cth) requires, and as set out in our Privacy Policy. Every marketing message identifies us and has an unsubscribe link. We honour an unsubscribe request within 5 business days, calculated under clause 6 of Schedule 2 to the Spam Act 2003 (Cth) as business days at the place to which the message was sent. You can also unsubscribe by emailing [email protected].
13. CHANGES AND GOVERNING LAW
13.1 We may update these Terms. The current version is always at rev-raise.com/terms-website, shows its date, and applies to your use of the site from the date it is published.
13.2 These Terms are governed by the laws of Queensland, Australia.
13.3 If a provision of these Terms is invalid or unenforceable, it is severed and the rest continues.
14. CONTACT AND VERSION
Rev-Raise Group Pty Ltd trading as Rev-Raise, ABN 45 691 400 594
14 Wales Street, Margate QLD 4019, Australia
[email protected] | +61 468 055 551
© 2026 Rev-Raise Group Pty Ltd trading as Rev-Raise (ABN 45 691 400 594). All rights reserved. THE DELIBERATE SALE™ and REV-RAISE™ are trade marks used by Rev-Raise under an exclusive licence.